Privacy Policy
Last updated: June 2025
1. Introduction
Sonas Rath Collective ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number)
- Location information (town or city)
- Information about your financial support needs
- Information provided in intake forms, contact forms, referral forms, and volunteer applications
We also collect basic website usage information through analytics tools to understand how visitors use our site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you have requested
- Process intake forms and connect you with appropriate support
- Coordinate volunteer activities
- Communicate program updates and resources (with your consent)
- Improve our programs and services
- Report on program outcomes to funders (in aggregate, without identifying individuals)
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in delivering our programs (bound by confidentiality agreements)
- Funders and grant bodies, in aggregate and anonymized form only
- Legal authorities when required by law
If you are referred to us by another organization, we will only contact you with your consent.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide services and meet our legal obligations. You may request deletion of your information at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for communications at any time
8. Cookies
Our website uses basic cookies for analytics purposes. You can disable cookies in your browser settings, though this may affect some website functionality.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: info@sonasrath.ca